TERMS AND CONDITIONS TALK TO CONNECT LLC

These Terms and Conditions (“Agreement”) govern the relationship between Talk To Connect LLC (“we,” “us,” “our”) and any client (“you,” “Client,” “your”) engaging our call center, marketing, or related business services. By contracting or using our services, you agree to these Terms and Conditions.

1. Services

Talk To Connect LLC provides professional business-to-business (B2B) services, including but not limited to call center support, marketing campaigns, lead management, and communication services. The specific scope of work, duration, and pricing will be described in a separate written proposal or agreement between the parties.

2. Term and renewal

For call center services, the agreement operates on a monthly contract basis unless otherwise specified. Marketing services may be contracted on a monthly or per-service basis. Unless canceled with written notice as described below, the agreement automatically renews on a monthly basis.

3. Payments and billing

Payments are processed via QuickBooks using credit or debit card at the time of invoicing. Payment is due upon receipt of the invoice unless otherwise stated in writing. If payment is not received within five (5) days of the due date, Talk To Connect LLC reserves the right to suspend or terminate the service immediately until payment is completed.

If you authorize automatic payments, they will be processed according to your consent, and you may revoke this authorization at any time by sending written notice to info@talktoconnect.net at least five (5) business days prior to the next scheduled payment.

4. Initial payment and service activation

To begin any service with Talk To Connect LLC, the Client must pay an initial deposit equal to fifty percent (50%) of the total monthly service fee. The remaining fifty percent (50%) will be charged at the start of the service month. Services will not commence until the initial payment has been received.

For marketing services, if the project is contracted as a one-time service, the full payment (100%) must be made in advance prior to the start of work. For ongoing monthly marketing services, the 50% deposit rule applies as stated above.

The initial payment is non-refundable once service preparation or personnel allocation has begun.

5. Cancellation and termination

Either party may terminate this agreement by providing written notice via email to info@talktoconnect.net at least thirty (30) days in advance. Verbal or mailed notices will not be considered valid.

If the Client fails to provide proper written notice or stops payment without formal termination, the Client remains financially responsible for the fees corresponding to the thirty (30) days following the written notice or last payment, regardless of service usage during that period.

Talk To Connect LLC reserves the right to terminate this agreement for breach of contract, failure to pay, or misuse of services.

6. Refunds and credits

Because services involve personnel scheduling, marketing setup, and lead management systems, all fees paid are non-refundable once the service period has begun. Credits may be issued at our discretion only in cases of verified billing errors.

7. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary or sensitive business information disclosed during the course of the agreement. Talk To Connect LLC may access and process client data only to the extent necessary to provide contracted services and will not disclose or sell such data to third parties without consent, except as required by law.

8. Ownership of materials and data

All materials, reports, analytics, and marketing data created by Talk To Connect LLC remain its property until full payment is received. Upon full payment, ownership of deliverables transfers to the Client. Talk To Connect LLC retains the right to use anonymized performance data for internal improvement and benchmarking purposes.

9. Employee Non-solicitation

The Client agrees that all personnel assigned by Talk To Connect LLC are employees or representatives of Talk To Connect LLC. The Client shall not directly or indirectly solicit, hire, or attempt to hire any current or former employee or contractor of Talk To Connect LLC who has been involved in providing services under this agreement, during its term and for twenty-four (24) months after its termination.

In case of breach, the Client agrees to pay Talk To Connect LLC a liquidated-damages fee of twenty thousand U.S. dollars (USD $20,000) per individual hired or solicited. Talk To Connect LLC reserves the right to pursue additional legal remedies permitted under the laws of the State of Florida.

10. Limitation of liability

Talk To Connect LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. The maximum liability under this agreement shall not exceed the total amount paid by the Client during the most recent thirty (30) days of service.

11. Independent contractor relationship

Talk To Connect LLC operates as an independent contractor. Nothing in this agreement shall be construed to create a partnership, joint venture, or employment relationship between Talk To Connect LLC and the Client.

14. Governing Law and Jurisdiction

This agreement shall be governed by and construed under the laws of the State of Florida. Any disputes shall be resolved exclusively in the courts of Miami-Dade County, Florida.

15. Modifications

Talk To Connect LLC reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on our website and take effect immediately upon publication. Continued use of our services constitutes acceptance of the updated terms.

16. Contact information

Talk To Connect LLC
Email: info@talktoconnect.net
Phone: +1 (786) 558-2324
Last Updated: October 2025
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